Privacy Policy

1. Introduction

At Certificateop S.L. (hereinafter, "Certificateop", "we" or "our"), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, store and protect your personal information when you use our website certificateop.com and our real estate crowdlending services.

2. Data Controller

The data controller for your personal data is Certificateop S.L., with Tax ID B-12345678 and registered office at Calle Gran Vía 28, 4th Floor, 28013 Madrid, Spain. You can contact us at info@certificateop.com.

3. Data We Collect

We collect the following types of information:

• Identification data: name, surname, ID/NIE, date of birth
• Contact data: email address, phone number, postal address
• Browsing data: IP address, browser type, pages visited, browsing time
• Subscription data: name and email provided in newsletter forms

4. Purpose of Processing

We use your personal data for the following purposes:

• Managing your subscription to our newsletter
• Sending you information about investment opportunities and sector news
• Improving our services and user experience on our platform
• Complying with applicable legal and regulatory obligations
• Responding to your inquiries and information requests

5. Legal Basis for Processing

The processing of your data is based on: your express consent when subscribing to our services, the execution of a contract or pre-contractual measures, compliance with legal obligations, and our legitimate interest in improving our services.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which they were collected and to comply with applicable legal obligations. Newsletter subscription data will be retained until you request unsubscription.

7. Your Rights

You have the right to access, rectify, delete, port your data, limit or object to its processing, and to withdraw your consent. To exercise these rights, contact us at info@certificateop.com. You may also file a complaint with the Spanish Data Protection Agency (AEPD).

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or destruction. We use SSL/TLS encryption to protect communications and store data on secure servers within the European Economic Area.

9. Updates to this Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website with the date of last update.